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Property & Real Estate Management

Sugu provides property managers, landlords and condo owners the ability to manage their properties, tenants, residents, payments, leases and more, all online. With multiple levels of user accounts, gain instant access to your properties from anywhere, at any time. Get organized with Sugu's enhanced communication and collaboration tools and keep your renters happy.

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What does Sugu do?

Sugu connects you to your people and properties, making it easy to communicate, respond and track maintenance requests, receive contactor quotes and retain accurate business and payment records. And with a multitude of reports, you can take an in-depth look into how your business is performing to make smarter, more strategic improvements. Plus, our emergency and real-time notification features keep everyone safe and up-to-date in time sensitive situations.

Communication

Respond quickly and clearly communicate with tenants and contractors to build trust, transparency and a better sense of community within your property.

  • Message tenants and contractors in Sugu to keep all communication stored in one location.
  • Manage and respond to emergencies instantly. Your tenants will be notified of actions.
  • Send SMS text messages or voice calls when you need to communicate promptly.

Collaboration

Conveniently collaborate with staff, board members, tenants and contractors, regardless of their location. Share and upload files and check on the status of requests.

  • Assign different levels of access to your staff to keep them up-to-date and accountable.
  • Personalized portals let tenants communicate, request maintenance and update their details.
  • Request quotes, record maintenance expenses and communicate with contractors.

Efficiency

Drastically reduce time spent searching for files and records, manually entering information and constantly calling for updates.

  • Easily upload important documents and tenant forms for you both to reference at anytime.
  • Maintain accurate records as every transaction is safely stored in Sugu.
  • Check the status of service requests to ensure it’s being handled and spot recurring problems.

Productivity

View how well your business is performing in a snapshot by measuring how active accounts are, and when tasks are tasks are completed to ensure deadlines are met.

  • Track how often staff login to ensure they're acting responsibly.
  • Quickly see who's living in each unit and how many vacancies are within a property.
  • Make improvements based on real-time reports and analytics to advance your strategic plans.

Paid Plans
start from just

$30

Whether you manage one property or a million, Sugu helps you manage, communicate, collaborate, organize and grow your business.

View Pricing Value

Our Commitment to You

We are constantly adding new features and integrations to make your life easier. We welcome suggestions and requests and questions and will do our best to respond to you as soon as possible.

Chat with Us
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For Single & Small Property Managers

You and your team can manage your properties, residents, payments, contractors and maintenance requests in one easy-to-use system. Our flexible and affordable plans mean Sugu can grow with your business and you don't pay for more than you need. Manage residential properties, commercial properties, or both all in one account!

For Large Property Management Companies

Manage large teams of property managers and supporting staff. When turnover happens, substitute new staff members in with ease. Manage residential properties, commercial properties, or both all in one account!

Residents, Tenants & Contractors

Renters and Contractors can login through their own personalized portals to communicate, share and update their contact details. Send notifications and property alerts and receive real-time alerts in the case of an emergency.

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Frequently Asked Questions

  • Can I use Sugu with other @Assist Solutions?

    Yes! Sugu and our Workflow Management & Accounting solution, called Toki, can be used together or separately. And what's more, you can switch between software using the same account!

    Learn More About Toki
  • How do renter and contractor portals work?

    The account owner will invite residents, contractors and staff members to join the system. They’re level of access depends on the permissions set by the account owner. Once the invitation is sent, the receiver just needs to accept, set a password and login. It’s that simple.

  • How do paid plans work?

    Pricing for paid plans is month-to-month based on the number of units you manage. We also offer yearly payments by invoice for corporations. If you manage 1000+ units you qualify for our enterprise pricing. Please select this option when you are customizing your plan on the pricing page.

    Contact us for Details
  • Where is @Assist located?

    @Assist is proudly made in Canada. Our head office is located in Edmonton, AB and we have a branch office in Tokyo, Japan. @Assist servers are located in Vancouver and Toronto, Canada.

    Learn More

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4 Ways Property Management Software Can Help Your Condo Board Managing a condo board isn’t easy work.

You have requests coming in from all sides, all while trying to keep on top of your budget and making your community a clean, welcoming place for new owners.

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TomoがKyoto Smart City Expo 2019にICTソフトウェアを出展 @Assistは、Kyoto Smart City Expo 2019でスマートシティ管理ソフトウェアTomoを展示することを発表しました。10月3日から4日、午前10時から午後5時まで、京都のけいはんな学研都市で開催されます。

このイベントは、「持続可能で住みやすい未来を創造するための地域と産業」に焦点を当てています。スマートシティ管理への人々第一のアプローチにより、スマートシティをスマートコミュニティに変えるというTomoの目標と一致しています。Tomoは、IoTデバイスとインフラストラクチャと統合して、都市や政府や住民に情報に基づいた意思決定と改善を行うために必要なデータを提供することにより、さまざまなスマートテクノロジー間のギャップを埋めます。

Tomoの最大のメリットの1つは、使いやすさを重視していることです。ユーザーエクスペリエンスに焦点を当てることで、Tomoは、人々の生活をより効率的かつ生産的にするコラボレーション環境を作成します。ICTへの独自のアプローチにより、住民と政府は、家庭、家族、都市に対してより良い意思決定を行う機会を与えられます。

2018年、17の国連持続可能な開発目標(SDG)の1つ以上と整合する、持続可能性に焦点を当てたスタートアップを認識することを目的に、スペインで開催された世界初のデセレラレータ(アクセラレータの反対)、メノルカミレニアルズ(現在はデセレラ)に参加しました。その後、Tomoは東京の日本支社を拡大し、カナダ大使館との「Alberta Smart Cities Trade and Investment Attraction Mission(アルバータスマートシティ貿易投資誘致ミッション)」に参加し、ベトナム、台湾、日本での新しいビジネスチャンスを模索し、2019年に「Smart City Summit & Expo」と「Japan IT Week Spring Part 2」に出展しました。

@Assistは、国際関係を確立し、より良い明るい未来のために協力する人々とテクノロジーの重要性を強調することにより、グローバルリーダーとして認められるように努力しています。Tomoの詳細については、ブース1-314にお立ち寄りください。

ご質問やご意見がありましたらご連絡ください。

よろしくお願いいたします。

 

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